A standard email campaign sends all emails at once. Steps to create a Standard Email Campaign Step 1: Click “Create new“. Step 2: Chose “Newsletters” then Enter a campaign name, and click “Start“. Note: You can take a tour for a quick guide an...
This tool helps users build a workflow scenario for long-term customer care campaigns. The workflow operates based on If – Then conditions (e.g., “If a customer interacts with a previous email in a certain way, then what should the next action be?”). Steps to create Email...
Create an A/B test and split submissions to compare two versions and determine the best one for your campaign. Step 1: Click “Create new” Step 2: Select A/B Campaign (1), choose the type of A/B test you want (2), enter a name for the campaign (3), and click Start (4) Step 3: If you cho...
The core function of Auto-Response Emails is similar to a regular email campaign or the Send Email action in an automated workflow, as they all involve sending bulk emails to a customer group. However, Auto-Response Emails have additional options for configuring send time. Step 1: C...
